FAQs

Are my details safe on this site?

Of course! We use protected payment gateways from one of the country’s biggest and most trusted banks to ensure that all payments are made safely and securely. None of your banking details will be held on our site.

I live nearby, can I come and see you?

You are welcome to visit our office, and can purchase goods when you visit via our card machine, although we always recommend calling in advance as our opening times to the public may vary. 

What are your opening hours?

Our opening hours are 9:30am-4pm Monday to Thurday, 9:30am-2:30pm Friday and closed Saturday and Sunday. Online orders are accepted 24/7.

What do I do if I want to return an item?

You are free to return your items in saleable condition to our address:

CamperSelect Ltd
Unit 11
Eastburn Mills
Main Road
Eastburn
BD20 7SJ

For more information please see our Returns page.

How much is postage?

All UK Mainland orders over the value of £50.00 will be eligible for free carriage on a standard delivery of 3-5 working days.

 

Standard UK Mainland delivery on orders under £50.00 will be posted as a, 3-5 working days service for a cost of £4.00

 

We offer an Express delivery, 1-2 working days to a Mainland UK address for a cost of £7.00

 

Orders to some UK areas in the Scottish Highlands, Northern Ireland, Isle of Man and the Channel Isles carry a delivery cost of £10.00

My question isn't listed here - how do I contact you?

If you go to our contact us page at the top of our website you can send any questions you have direct to us and we will get back to you as soon as possible.

Do you offer a guarantee on your products?

Products carry a 12 month guarantee from date of purchase, unless otherwise specified. Should a fault occur, please contact our office by email [email protected] or by telephone: 01535657907